T&T: West Marine 2009 catalog

[Paul Esterle]

Randy Repass' (Founder of WM) family used to own New England Ropes. Once 
they sold the company, WM started switching rope suppliers. BTW, the 
price matching, when done, is based on exact items. No one else sells WM 
brands so ergo, no ability to price match.

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take care!


Paul Esterle
Freelance Boating Writer
"Capt'n Pauley's Place"
The Virtual Boatyard
www.thevirtualboatyard.com


Keith wrote:
> Hmmm... Maybe I'll ask again. I used to go research the price of something
> on the web, then print out that page and take it to WM and they'd adjust the
> price. They even had a dedicated key on the cash register / computer "match
> competitive price" or something like that. They would make some guestimate
> about shipping costs and add that in. At that time I would really rather buy
> from someone local, but not at double the price. 
> 
> I went to West today because I needed a couple of small things. I was
> looking for a two conductor waterproof plug and a new boat hook tip for my
> Starbrite universal pole. That's the one that you snap different attachments
> on and off of. 
> 
> I noticed that they had rearranged the store, and the stock of "parts"
> seemed a lot less, while the clothing, cookware, etc. was up. I couldn't
> find either item. They didn't have the plug (which I found right down the
> road at a local vendor) and apparently don't carry the Starbrite system any
> longer. The only dock lines they had were their own brand... they've stopped
> carrying New England Ropes products, which I prefer. 
> 
> Oh well, it just keeps getting worse and worse as a customer. Maybe that's a
> stock that we can short, even at this low? 
> 
> P.S. Those of you who have enjoyed my siglines over the years are going to
> have to do without. My Outlook Express quit deleting messages, and short of
> spending $60 for a tech service call to Micro$not, I couldn't fix it. I just
> switched over to Outlook, which won't accept a file location for a sigline.
> Oh well...
> 
> Keith
> ____________
> This is your last sigline. :-)
> 
> -----Original Message-----
> 
> West does have a nice price match policy, here is part of it. "If you find a
> nationally recognized US based retailer who has a lower advertised price on
> an identical, in-stock item, within 10 days of purchase, just let us know!"
> After this there are 5 steps you have to go through including waiting "while
> the Associate confirms the price and in-stock availability of the item." I
> got this out of the 2009 catalog.
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