T&T: Marina overcharges on repairs, refuses to honor estimate

[Frank Burrows]

Joe:

I would contact the local consumer protection office (could be county or 
state) and ask for their help. In Maryland repair shop are not allowed to 
charge in excess of 10 percent of a written estimate without the 
authorization of the customer.

I would also ask the insurance adjuster to intervene especially if the 
insurance company recommended this particular marina. They probably will 
not want to get involved but I would push them. The marina may not care 
about your future business but they do care about the insurance companies 
future referrals.

Let us know how this works out for you.

Frank Burrows     Destiny   1979  43'  Viking MY
      Piney Narrows     Chesapeake Bay




At 09:57 AM 7/7/2008 -0400, you wrote:
>Any suggestions on how to handle a marina that refuses to honor their
>estimate.  I have had a marina in lower west Florida do about $ 30 K 
>in  insurance