T&T: Voice over radio
capteric36
capteric36 at sbcglobal.net
Sat Sep 15 04:38:07 EDT 2007
Just last night I saw a show about the beginning
of the telephone system. It was started with all
male operators. Back then every call went through
an operator to reach any destination.
It only took a couple of years for the phone
company to change over to female operators. The
stated reasons were courtesy, intelligibility,
diction, and proper use of the language.
Funny how when the continued operation of the
system depends on the customer being happy with
the service the 'old buy network' fades into the
dust of history in a very short time.
As long as the people who make the decisions bear
no penalty for being wrong they manage to keep on
being wrong decade after decade.
Another $0.02
Eric Thompson
S/V Procrastinator
South San Francisco
capteric36 at sbcglobal.net
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