T&T: Kudos to Defender

[Torrens, Kevin]

I had similar good service about 5 minutes ago. I had placed an internet
order last night and received a message that it did not go through. I
re-did the order and it went through. I received a call from a very
pleasant customer service rep this morning asking whether I really
wanted 2 of the same item since I had ordered them separately (this was
the tip-off to her). She gladly deleted one of the orders and wished me
a happy holiday. Most places would not have given the oddity of 2 same
but separate orders a thought and would have just accepted the
additional revenue. I have had nothing but great experiences (many) with
Defender. No affiliation......

Kevin

NIVEK
DeFever 41

"Now I know that Defender has
wonderful customer  service and an owner who really does care about his
customers
and their  issues & concerns.   Thanks Defender!

Not affiliated in any way, just a satisfied consumer!"

Brenda & Todd  Lanning
M/V Life's2Short
btlifes2short at aol.com
Check out  our blog @
_http://btlifes2short.blogspot.com_ (http://btlifes2short.blogspot.com/)






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