T&T: Standard Horizon

[Peter Bennett]

Friday, January 5, 2007, 7:05:11 AM, Henry wrote:

HW> Hi All

HW> Anyone else having trouble contacting Standard Horizon?  I have a HX471S
HW> hand held vhf radio which I got about 15 mos ago.  The battery is dead so I
HW> went to West Marine and they told me they can't get parts, and in fact,
HW> can't even contact Standard Horizon.

HW> I sent an e-mail on their web site 2 wks ago.  No response.  I have left
HW> messages several times and have had no response.  I have used the "operator"
HW> option on their telephone answering system and even was asked to leave a
HW> voice mail there (which was not answered either).

HW> If you're going to consider buying any of their products, I suggest you call
HW> them and talk to someone regarding service. If you do, ask them about my
HW> battery ;-)

HW> If anyone has or knows of a source for a replacement battery for this model
HW> radio I would appreciate a note.

Have a look in the Yellow Pages for a battery supplier/rebuilder, or
do a google search for battery rebuilders - there are many companies
that can rebuild NiCad or NiMH battery packs, but I think most of them
won't touch a Li Ion - but doesn't hurt to ask...


-- 
Peter Bennett, VE7CEI    Vancouver, B.C., Canada
Lien Hwa 28 (AKA Polaris 30) "Sea Spray"
GPS and NMEA info: http://vancouver-webpages.com/peter 
Vancouver Power Squadron: http://vancouver.powersquadron.ca