T&T: Service Designed

[Arild Jensen]

> -----Original Message-----
> From: Gil Johnson
> He told me that Cummins requires their design engineers to spend time on
the production
> floor and with the service technicians to determine how buildable
> and maintainable their design was.  <<< snip>>>
> Now it's typically viewed as a practice that adds costs, increases
> time to market, and is perceived to be of little value.



REPLY
Sadly this trend seems to be growing, with no end in sight.
Even expensive equipment is now designed as if it was disposable.
That may be better for profit margins by manufacturers, but not so good for
end users.

Until consumers demand repairable products that actually last a lifetime and
can be repaired if accidentally broken, we will not see a change. However we
may stil be in troubel since schools no longer teach hands on skills like
equipment repair.
Most mechanics are simply parts exchangers, not someone who really repairs
worn equipment like engine fitters of old.

Arild